Effective Date: November 2025
Last Updated: November 2025

Pillars Electrical (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://pillarselectric.com or interact with our services.

1. Information We Collect

We may collect both personal and non-personal information when you interact with our website or request our services.

a. Personal Information

When you submit a service request, contact form, or estimate inquiry, we may collect:

• Full name
• Email address
• Phone number
• Company or property name
• Service address or project details

b. Non-Personal Information

Automatically collected data may include:

• IP address and general location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on site
• Referring URLs

This information helps us improve website performance, analyze traffic, and enhance user experience.

2. How We Use Your Information

We use collected information to:

• Respond to service requests and inquiries
• Provide estimates, project updates, and scheduling
• Improve our website, communications, and services
• Send updates, offers, or safety announcements (only if you’ve opted in)
• Comply with applicable legal or regulatory requirements

We never sell, rent, or trade your personal information.

3. Sharing Your Information

We only share your information when necessary:

• With licensed subcontractors or partners assisting in providing services (under confidentiality agreements)
• To comply with legal obligations, court orders, or government requests
• To protect our company, clients, or the public from potential harm or fraud

4. Cookies and Tracking

Our website uses cookies to improve site functionality and analyze visitor behavior.
Cookies help us:

• Understand user behavior and site performance
• Remember user preferences
• Track marketing effectiveness

You can manage or disable cookies in your browser settings. However, some website features may not work properly without them.

5. Data Security

We employ standard security measures to protect your information, including encrypted communications (SSL) and secure data storage.
While we strive to safeguard all data, no online system is entirely immune to risk. We encourage users to exercise caution when sharing personal information online.

6. Your Rights

You may request to:

• Access, update, or delete your personal information
• Opt out of email communications
• Receive details on how your data is collected and used

To make a request, please contact us at info@pillarselectric.com.

7. Third-Party Links

Our website may include links to other resources or service providers. Pillars Electrical is not responsible for the privacy practices or content of third-party websites. Please review their policies before submitting personal information.

8. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us immediately so we can remove the data.

9. Policy Updates

We may revise this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated version will be posted at https://pillarselectric.com/privacy-policy with a new effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@pillarselectric.com
📞 Phone: 762-225-2425
📍 Address: The Woodlands, Texas, United States

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